
Welcome to Wellington Hearing Association, Inc.
Level One, 50 The Terrace - Access is via 44 The Terrace
We are located at Level One, 50 The Terrace
access is via 44 The Terrace.
Wellington Hearing Association is a registered charitable organisation affiliated with Hearing New Zealand. We believe that everyone deserves the opportunity to hear well and live life to the fullest.
Our mission is to provide support, information, and services that help people manage their hearing health and improve their quality of life. Whether you are experiencing hearing loss, require an earwax removal, seeking advice, or looking for practical assistance regarding your hearing aids, we are here to support your hearing needs every step of the way.

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Ear Wax Removal by Microsuction
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Ear Checks
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Hearing Checks
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OTC Vibe Hearing Aids learn more here
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Hearing aid maintenance and cleaning service
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Consumables e.g. batteries, wax filters, domes
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Annual Membership
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Community Education
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Auditory Processing Disorder Project learn more here
Earwax Removal Appointments
Monday, Tuesday, Thursday & Friday
$60.00 for CSC Holders/Students/Paid Members or $65.00 for everyone else...
Please note:
We are not affiliated, associated, endorsed by, or in any way connected with a company called "HearwellNZ", which sells low-cost hearing aids through its website.
HearwellNZ operates out of Canada and has been reported by multiple customers as taking payment without delivering the promised products or services.
Wellington Hearing Association works only with reputable hearing care providers and suppliers that meet appropriate professional and ethical standards.
Help Us Advocate for Better Communication Access
Hearing New Zealand is gathering feedback to help prepare a submission to MBIE about the future of Relay NZ and the communication access in Aotearoa New Zealand.
Our Services
1
Ear Wax Removal
We provide a Wax Removal Service for adults and teenagers of secondary school age and above. This is carried out using the latest high powered Zeiss Microscope and a vacuum suction machine.
Microsuction is a safe and painless method of wax removal without the after effects of ringing in the ears (tinnitus) sometimes caused as a result of the traditional water syringing method.
This service is provided by our own trained professionals - Libby, Julie-Ann and Robin, who specialise in wax removal.
Make an appointment now by calling us on either 04 384 7017, 027 384 7017 or...
The cost is $65.00 (or $60.00 for paid members, CSC Holders and Students with ID).
Cancellations with less than 24 hours notice will result in a cancellation fee of $30 and you will not be given a priority appointment.
Hearing Checks
Do you have concerns about your hearing? Never had your hearing checked before and you are curious about where it is at?
To make an appointment to see Karen or Robin for a hearing check please give us a call us on...
04 384 7017 or 027 384-7017
or
For a full diagnostic test with Dr Lisa Seerup please contact the Tinnitus and Hearing Clinic on
04 889 3664
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Over the Counter Vibe Hearing Aids
OTC Vibe Hearing Aids are designed for individuals with mild to moderate hearing loss. There are two types available to choose from: Behind the Ear and In the Ear.
Our trained staff will help you decide if an OTC hearing aid is right for you. If you have a severe or complex hearing loss, we will advise you accordingly.
OTC Hearing aids also do not have advanced functionality like Bluetooth and rechargeability. They are just designed to help you hear better.
Contact us on 04 384 7017 or
027 384 7017.
New Service
Ear Checks only - no appointment necessary.
You can come to our office to have your ears checked if you are not sure if you need an earwax removal done or not.
There's no charge for a check only.
We will never use Telemarketers or 'cold-calling' tactics to members of the public or any other organisation to promote and demand support for our services. We believe trust and respect is earned by focusing on building genuine relationships through transparent information and reputation.
All donations received are allocated directly to designated projects, programmes and community initiatives. This ensures that every contribution goes straight to the intended mission and creates meaningful impact.

Protecting your baby from too much noise
Your baby’s ears are delicate and more susceptible to hearing loss than an adult’s.
The muscles that protect babies hearing are not fully developed.
Sound is similar to warmth. Too little warmth and baby is cold; too much and they overheat. We want them right in the middle, where whanau, music and the sound around us cuddle them like a blanket.
It is easy to see and feel when your baby is too hot or cold, but sound is something you can’t see.
So how loud is too loud? The easiest way to find out is to measure the volume with a free sound level meter on your phone: 70dB is the loudest your baby should experience over a prolonged period. The louder the noise, the less time your baby should be exposed to it.
Sound is also similar to heat in that the further away you are from it, the less you feel it. We know that touching a fire is risky but often don’t think about how close a sound is to a baby’s ear. The test is that if it is loud next to your ear, it’s probably dangerous for baby.
Fifty percent of all noisy baby toys tested by the University of Minnesota exceeded safe limits when they were used according to the directions. Sometimes the sound source only needs to be removed a few centimetres away to make it safe. This includes things like baby shushers.
Taking your baby out in the world can also expose them to unsafe levels of noise – cafes, busy streets, walking past construction sites.
We know that loud sound can damage your baby’s hearing, but unwanted or annoyance sound can also cause problems. The human ear is extremely sensitive, and it never rests, so even when you’re asleep, your ears are working.
If your baby isn’t sleeping well, perhaps their environment is too noisy or too quiet.
Maybe they don’t like your choice of music. How many times, really, can you listen to ‘Baby Shark’? Perhaps try classical, opera or even rap music. If you don’t like the music, it is too loud, regardless of how loud it actually is. Your baby is the same.
Perhaps your baby is not a music lover and finds ocean or bird sounds, or car noise more comforting. Or possibly they just like quiet.
Recommended sound level measuring apps
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NIOSH sound level meter, iOS only By Dr Lisa Seerup
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Decibel Pro, iOS and Android
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Sound Meter, Android only
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Noise Detector, Android only

Around 90 million children aged 5 -19 years, live with hearing loss
Over 60% of childhood hearing loss is preventable through simple, cost-effective public health measures.
Among those living with ear diseases or hearing loss, early identification and care are crucial to prevent long-term impacts on development, education, and future opportunities.
Integrating systematic screening and early intervention programmes into school health and child health plans can ensure improved outcomes for children living with ear or hearing problems



