
Welcome to Wellington Hearing Association, Inc.
Level One, 50 The Terrace - Access is via 44 The Terrace
We are located at Level One, 50 The Terrace
access is via 44 The Terrace.
Wellington Hearing Association is a registered charitable organisation affiliated with Hearing New Zealand. We believe that everyone deserves the opportunity to hear well and live life to the fullest.
Our mission is to provide support, information, and services that help people manage their hearing health and improve their quality of life. Whether you are experiencing hearing loss, require an earwax removal, seeking advice, or looking for practical assistance regarding your hearing aids, we are here to support your hearing needs every step of the way.

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Ear Wax Removal by Microsuction
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Ear Checks
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Hearing Checks
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OTC Vibe Hearing Aids learn more here
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Hearing aid maintenance and cleaning service
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Consumables e.g. batteries, wax filters, domes
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Annual Membership
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Community Education
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Auditory Processing Disorder Project learn more here
Earwax Removal Appointments
Monday, Tuesday, Thursday & Friday
$60.00 for CSC Holders/Students/Paid Members or $65.00 for everyone else...
Please note:
We are not affiliated, associated, endorsed by, or in any way connected with a company called "HearwellNZ", which sells low-cost hearing aids through its website.
HearwellNZ operates out of Canada and has been reported by multiple customers as taking payment without delivering the promised products or services.
Wellington Hearing Association works only with reputable hearing care providers and suppliers that meet appropriate professional and ethical standards.
Help Us Advocate for Better Communication Access
Hearing New Zealand is gathering feedback to help prepare a submission to MBIE about the future of Relay NZ and the communication access in Aotearoa New Zealand.
Our Services
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Ear Wax Removal
We provide a Wax Removal Service for adults and teenagers of secondary school age and above. This is carried out using the latest high powered Zeiss Microscope and a vacuum suction machine.
Microsuction is a safe and painless method of wax removal without the after effects of ringing in the ears (tinnitus) sometimes caused as a result of the traditional water syringing method.
This service is provided by our own trained professionals - Libby, Julie-Ann and Robin, who specialise in wax removal.
Make an appointment now by calling us on either 04 384 7017, 027 384 7017 or...
The cost is $65.00 (or $60.00 for paid members, CSC Holders and Students with ID).
Cancellations with less than 24 hours notice will result in a cancellation fee of $30 and you will not be given a priority appointment.
Hearing Checks
Do you have concerns about your hearing? Never had your hearing checked before and you are curious about where it is at?
To make an appointment to see Karen or Robin for a hearing check please give us a call us on...
04 384 7017 or 027 384-7017
or
For a full diagnostic test with Dr Lisa Seerup please contact the Tinnitus and Hearing Clinic on
04 889 3664
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Over the Counter Vibe Hearing Aids
OTC Vibe Hearing Aids are designed for individuals with mild to moderate hearing loss. There are two types available to choose from: Behind the Ear and In the Ear.
Our trained staff will help you decide if an OTC hearing aid is right for you. If you have a severe or complex hearing loss, we will advise you accordingly.
OTC Hearing aids also do not have advanced functionality like Bluetooth and rechargeability. They are just designed to help you hear better.
Contact us on 04 384 7017 or
027 384 7017.
New Service
Ear Checks only - no appointment necessary.
You can come to our office to have your ears checked if you are not sure if you need an earwax removal done or not.
There's no charge for a check only.
We will never use Telemarketers or 'cold-calling' tactics to members of the public or any other organisation to promote and demand support for our services. We believe trust and respect is earned by focusing on building genuine relationships through transparent information and reputation.
All donations received are allocated directly to designated projects, programmes and community initiatives. This ensures that every contribution goes straight to the intended mission and creates meaningful impact.

Our Projects
Auditory Processing Disorder (APD) Community Pilot Project
Hearing Wellington is engaging local schools starting with Porirua and working with children between the ages of 6 - 11 years to determine the level of Auditory Processing Disorder (APD) and the effectiveness of a computer-based testing and treatment therapy.
Auditory processing difficulties are unrelated to intelligence. Highly intelligent people can have APD. The greatest factor in success for a child with auditory processing disorder is the attitude and understanding of their teachers, parents and caretakers.
Background
Auditory Processing Disorder (APD) is a difficulty understanding what is heard.
People who have these difficulties often have normal hearing sensitivity, however their brain struggles to interpret, organise, and remember what is said especially in background noise.
People with auditory processing disorder (APD) do not have a sensory hearing loss, so APD cannot be identified from a regular hearing test. APD affects both young and old people.
The overall prevalence of APD in children in New Zealand is estimated at 6.2% with higher rates in some populations (35% for Pacific).
APD often coexists with other learning difficulties and can have similar presentations. For this reason, it can sometimes be difficult to identify the cause of learning difficulties.
FAQ's About APD and the Community Pilot:
What is an Auditory Processing Disorder Test?
Currently the hospital/health are not prioritising tests and audiologist's charge for service.
For the pilot project, Hearing Wellington will be using the Feather Squadron, a computer based APD testing developed by Matt Barker, Acoustic Pioneer (Audiologist).
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Feather Squadron is an iPad app (developed by Dr Matt Barker) and is designed for children 6-7 years and above and measures the different areas of auditory processing.
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The online Auditory Processing Screening test takes approximately 30minutes per child (maybe less).. Once completed a professional report will be provided with recommendations.
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It can be administered by community-based testers within a very short training space.
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A quiet room is required, and multiple children can be tested at one time.
How is an Auditory Processing Disorder Screening performed?
The screening test comprises a 5-minute hearing screening and a series of mini games (testing for listening and auditory perception skills).
Who should consider an Auditory Processing Disorder Test?
If a child struggles with understanding spoken language, following directions, or is easily distracted by background noise, they may benefit from this test.
What age is appropriate for an Auditory Processing Disorder Test?
Most professionals recommend testing for Auditory Processing Disorder from the age of 7 onwards.
How can I prepare my child for an Auditory Processing Disorder Test?
Ensure your child is well-rested and comfortable before the test. Explain that they will be listening to sounds and answering questions about what they hear.
UPDATE
Dr Lisa Seerup and Jo Vilipaama from the Wellington Hearing Association have visited multiple schools in the Wellington region and have tested 1200 school students aged 5 - 12 years to date.
They are producing some very interesting and surprising results and the project has featured in a local newspaper.
Here is the link to the article https://www.poriruanews.co.nz/2026/07/10/porirua-schools-uncover-hidden-listening-difficulties/